Privacy Policy

Last updated: May 2026

1. Introduction

Mail Tracer respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our app and website.

2. Information We Collect

We collect minimal information necessary to provide our email tracking service. This may include:

  • Account information (email address, display name) when you connect your email provider;
  • Usage data such as app interactions and feature preferences;
  • Device information including OS version and device type for analytics and debugging;
  • Crash logs and performance data to improve app stability.

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain the Mail Tracer service;
  • Send you push notifications about email opens and tracking events;
  • Improve our app through analytics and user feedback;
  • Respond to your support requests and inquiries.

4. Data Security

We implement industry-standard security measures to protect your data. All communications between the app and our servers are encrypted using TLS. We do not store the content of your emails — only the metadata required for tracking ( timestamps, device type, location where available).

5. Third-Party Services

We use trusted third-party services for analytics and crash reporting. These providers are bound by their own privacy policies and do not have access to your email content. We do not sell or rent your personal information to any third party.

6. Your Rights

You have the right to access, correct, or delete your personal data. You can request a copy of your data or ask us to delete your account and associated information at any time by contacting our support team.

7. Children's Privacy

Mail Tracer is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such data, we will take steps to delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes through the app or via email. Continued use of Mail Tracer after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at support@mailtracer.app.